Distance Selling Agreement
DISTANCE SALES AGREEMENT
1. PARTIES
This Distance Sales Agreement (“Agreement”) is concluded electronically between KUNST Tekstil Anonim Şirketi (“Seller”), operating at Cumhuriyet Mah. Yeni Yol 1 Sk. Bomonti Business Center No: 8, Şişli/Istanbul, Türkiye, and the person purchasing products or services through kunststudio.co (“Buyer”).
Seller: KUNST Tekstil Anonim Şirketi
Address: Cumhuriyet Mah. Yeni Yol 1 Sk. Bomonti Business Center No: 8, Şişli/Istanbul, Türkiye
Email: info@kunststudio.co
Buyer: The person whose name, address, telephone number and email are provided during checkout.
2. SUBJECT OF THE AGREEMENT
This Agreement sets out the rights and obligations of the parties regarding the sale and delivery of products or services ordered through kunststudio.co, in accordance with Turkish Consumer Protection Law No. 6502, the Regulation on Distance Contracts and other applicable legislation.
3. PRODUCT, PRICE AND PAYMENT INFORMATION
The main characteristics, quantity, sales price, taxes, any shipping charges, payment method, delivery address and recipient details are shown in the Buyer’s order summary and pre-contract information. By completing the order, the Buyer acknowledges the obligation to pay.
4. DELIVERY
The product will be delivered within the period stated in the pre-contract information and within the maximum periods required by applicable law.
If the product price is not paid, is paid incompletely, or the payment is cancelled by the bank or payment provider, the Seller is not obliged to deliver the product.
If performance becomes impossible, the Seller will inform the Buyer and process any required refund in accordance with applicable law.
The Seller is responsible, within the scope of applicable law, for loss or damage occurring until delivery to the Buyer or a third party designated by the Buyer.
5. RIGHTS AND OBLIGATIONS
The Buyer acknowledges having reviewed the product or service characteristics, total price, payment and delivery conditions, and information regarding the right of withdrawal before placing the order.
The Seller is responsible for delivering the ordered product in accordance with the order and applicable consumer legislation.
6. RIGHT OF WITHDRAWAL
Where the Buyer qualifies as a consumer, the Buyer may exercise the right of withdrawal within 14 (fourteen) days without giving a reason and without paying a penalty. For goods, this period begins on the date of delivery; for services, it begins on the date the contract is concluded.
The withdrawal notice must be sent within this period in writing or through a durable medium.
Withdrawal contact:
Email: info@kunststudio.co
Address: Cumhuriyet Mah. Yeni Yol 1 Sk. Bomonti Business Center No: 8, Şişli/Istanbul, Türkiye
The Seller will refund payments that must be returned under applicable law within the legally required period and, where possible, using the same payment method used for the purchase.
The Buyer must return the goods within 10 (ten) days after notifying the Seller of the withdrawal. The goods must be returned in accordance with applicable legal requirements.
The Seller’s contracted return carrier is Yurtiçi Kargo. Responsibility for return shipping costs is determined in accordance with applicable legislation.
7. EXCEPTIONS TO THE RIGHT OF WITHDRAWAL
Exceptions set out in Turkish Consumer Protection Law No. 6502, the Regulation on Distance Contracts and other applicable legislation apply. These may include personalised goods and goods that are unsuitable for return for health or hygiene reasons once protective packaging, seals or similar protective elements have been opened after delivery.
8. RETURNS AND REFUNDS
Returned products are inspected after they reach the Seller. The Buyer’s mandatory statutory rights, including rights relating to defective goods, remain unaffected. The time required for a refund to appear in the Buyer’s account may vary depending on the bank or card issuer.
9. COMPLAINTS AND DISPUTES
Complaints may be sent to info@kunststudio.co.
For consumer disputes, applications may be made to the competent consumer arbitration committees or consumer courts in accordance with the applicable monetary thresholds and jurisdiction rules.
10. INTELLECTUAL PROPERTY
Unless otherwise stated, all intellectual and industrial property rights relating to the trademarks, logos, designs, text, images and other content on the Site belong to the Seller or the relevant rights holders. Such content may not be reproduced, distributed or used commercially without permission except where permitted by law.
11. FORCE MAJEURE
Neither party will be liable, to the extent permitted by law, for failure to perform obligations caused by events beyond its reasonable control, including natural disasters, fire, flood, war, terrorism, strikes, infrastructure or internet failures, power outages or decisions of public authorities.
12. EFFECTIVE DATE
This Agreement enters into force when approved electronically by the Buyer. The Buyer’s rights arising from mandatory consumer legislation and other mandatory legal rules remain unaffected.